.: Welcome to fortheGROOVE.com :.









	We Proudly Accept:




	Convenience Everyone agrees that the internet is a convenient source of great shopping opportunities; however, both retailers and consumers are wary of the risks which internet shopping seems to present. At Forthegroove.com we share your concerns. We have made every effort to ensure that your shopping experience at our webstore is a positive one … that you will want to tell your friends about. Forthegroove.com shopping is safe, convenient and fast!



	Trust Internet shopping involves trust. We need to trust you … and you need to trust us! To shop at our webstore, all we require is that you provide us with the details of your valid major credit card … Visa or Mastercard. We also have to know where to ship the goods you purchase. This personal information will only be used to process your order and then we delete it. We then take a few minutes to verify the details you give us with your credit card company. As long as everything checks out and the address of the cardholder on the credit card company records matches the shipping address, we begin processing your order. In most cases, your order will ship the same day unless the item is out of stock. It's that simple.



	Timing We understand that you want to be sure you receive exactly what you ordered, on time. Your credit card company offers the protection of charging back to the retailer any sales in which the goods are not received or are not as represented. Therefore, the onus is on Forthegroove.com to show that the correct goods were delivered in a timely manner. At Forthegroove.com we value your business. We will always treat our customers the way we hope our customers will treat us.



	Pricing We firmly believe in offering our customer a fair and equitable price from the start ... no deals, no hidden offers. Many retailers inflate their prices so they can "negotiate" down to the selling price that is actually fair, thus giving the impression of offing to "deal" their price. This is misleading and unethical in our opinion and is not something we believe in. We believe in supporting Canada and to that end, we buy ONLY from authorized Canadian suppliers and we try to compete with large Canadian & US internet companies fairly and aggressively. Low price is something we strive to maintain, yet there are times that our competition will lower a price before we catch it or we simply 'goof' and price an item too high. The absolute lowest price is impossible to maintain, as there are always stores that monitor retail pricing (like ourselves) or are desperate for cash flow and will undercut anyone just to make a quick buck. Bear in mind that these types of practices do not lend themselves to a long-term commitment toward the customer and the store may not be around long enough to help if there is ever a need for service or assistance. We will almost always* match a competitor's price on any IN STOCK item that is not end-of-line. This 'in stock' policy is to combat the many stores that entice customers to shop at their store by offering ridiculous pricing on an item that is available in limited quantities and in some cases, these stores do not even have the item, at all. (Anyone can offer a fantastic, below cost price on an item they really don't have because they never have to actually 'stock or sell' the product). We will offer a refund if you ever find the exact same item at a lower price (Canadian product in a Canadian store) within 7 days of making your purchase. We need notification in writing and any supporting documentation via e-mail or Canada Post mail. This is more than fair and allows our customers to shop knowing that they are receiving a fair price. Whatever the situation - if you have seen an item cheaper at our competitor or if you feel that we have priced something to high, tell us and we'll do our utmost to rectify the problem. Forthegroove.com wants to keep our customers happy and satisfied. *Conditions Apply



	Return Policy For those customers who have seen equipment at a retail outlet, they can simply order this equipment from Forthegroove.com knowing exactly what to expect! Since we are less costly than most Canadian retailers, we usually can satisfy their desires! For those unsure customers, we offer a 7 day NO HASSLE exchange policy! This is a tremendous benefit to all customers of Forthegroove.com that helps you overcome the uncertainty of purchasing something that you can't touch! This exchange policy simply states that Forthegroove.com will gladly exchange any equipment purchased on-line at www.forthegroove.com within 7 days of the original purchase. This assumes 3 things 1. ALL equipment is in 100% perfect condition ... no scratches, no packaging damage & no marks 2. That shipping the equipment back to Forthegroove.com is at the customer's expense 3. Exchanges can only be done ONCE per year. These three things make it easier on the customer to buy with confidence!



	Contact If you are not completely satisfied with your Forthegroove.com purchase and wish to discuss it for any reason, please contact info@forthegroove.com. You could also use this address to e-mail us any suggestions for making Forthegroove.com better! Thank you.